WooCommerce Shop as Customer

See your store through their eyes

Switch to any customer account to place orders on their behalf, troubleshoot checkout issues, or test the shopping experience. Every session is logged with timestamps and duration.

01

Install & Activate

Upload the plugin and activate it from your WordPress admin.

02

Search a Customer

Click 'Shop As Customer' in the admin bar and search for any customer.

03

Browse as Them

Navigate the store as the customer. See their cart, prices, and shipping.

04

Switch Back

Click 'Back to Admin' in the notification bar. Session is logged automatically.

Features

Switch. Browse. Fix.

One click to become any customer. See their cart, prices, and shipping options.

sarah
SM
Sarah MitchellCustomer
[email protected] · 12 orders
Switch
JD
James DavisWholesale
[email protected] · 47 orders
Switch
ER
Emily RobertsCustomer
[email protected] · 5 orders
Switch

Live Search

Find any customer by name or email in real time. Results show role, order count, and avatar.

My Store
ShopCart (3)Account
Browsing as: Sarah MitchellCustomer
Back

Persistent Bar

A visible bar reminds you who you're browsing as. One click to switch back to admin.

SessionTimeDuration
[email protected]Sarah Mitchell
Today 14:238 min
[email protected]James Davis
Today 11:057 min
[email protected]Emily Roberts
Mar 30 09:446 min

Session Logging

Every session logged: who switched, to which customer, start time, end time, and duration.

SM
Sarah MitchellCustomer
Switch
AD
Admin UserAdministrator
Blocked
JD
James DavisWholesale
Switch
Admin accounts cannot be impersonated

Admin-Only

Cannot impersonate other administrators. Only customer accounts are switchable.

HPOS readyMultisite compatibleMobile-ready admin5 languages

Pricing

One price. All features.

Every plan includes full features, 1 year of updates and email support. No feature tiers.

Personal

For a single WooCommerce store

$29/year
  • All features
  • 1 year updates
  • Email support
  • Multi-site
Most Popular

Business

For agencies managing multiple stores

$59/year
  • All features
  • 1 year updates
  • Priority email support
  • 5-site license

Agency

Unlimited stores, one subscription

$99/year
  • All features
  • 1 year updates
  • Email support
  • Unlimited site license

30-day money-back guarantee · Secure checkout by Stripe · Prices ex VAT

30-day money-back guarantee

100% No-Risk Money Back Guarantee

You are fully protected by our money-back guarantee. If you aren't completely satisfied within 30 days of purchase, we'll give you a full refund — no questions asked.

Read our refund policy →

FAQ

Common questions

Yes. While impersonating, you can add items to the cart and complete checkout. The order is attributed to the customer.

By default, only administrators can impersonate. You can extend access to shop managers with a single WordPress filter hook.

Yes. Every session is logged with the admin user, the customer, timestamps, and duration.

No. The plugin explicitly prevents impersonation of administrator accounts for security.

Any active impersonation session ends automatically. Session logs stay in the database. Reactivate anytime — deleting the plugin removes the log table permanently.

The admin interface is translated into English, Italian, French, Spanish, and German. Additional translations can be added via standard WordPress .po/.mo files.